Employee Assistance Programme (EAP)

Confidential guidance and support 24/7

Employee Assistance Programme (EAP) Employee Assistance Programme (EAP)

Whatever your concern, SAP’s Employee Assistance Programme (EAP) is here to help, whether you want to talk to someone about a particular problem or use the new app to look after your wellbeing day-by-day. It is a free, confidential service available 24 hours a day every day of the year provided by Lyra Wellbeing.

Manage your wellbeing through the Hub app

You can download the app to get advice on:

  • Family and relationships
  • Wellbeing
  • Mental load and stress at work
  • Personal development
  • Financial worries
  • Unhealthy habits

To log in and create your own account, just click here and follow the simple instructions. Your company code: SAP

The EAP service can also be contacted, completely confidentially, on 0800 028 0199 0800 088 5484 (+44 203 727 0697), any time of the day or year. It’s there for you, your partner, and your children (aged 16 – 24 and in full-time education).

Use the website or phoneline if you need any of the following:

  • Counselling – over the phone, face-to-face or online
  • Legal help – on issues from consumer rights to family law
  • Financial and debt guidance – don’t let your problems build up
  • Health and wellbeing advice – from our specialist nurses
  • Child and eldercare support – find out what help is available if you have caring responsibilities

At a glance

  • Flexible benefit Flexible benefit
Flexible benefit

Flexible benefit

You can sign up for flexible benefits at any point during the year. Be aware that you can’t always make changes to these benefits at any time during the year, so check on the conditions when you sign up.